ALLIE - AI VOICE ASSISTANT
ALLIE - AI VOICE ASSISTANT
Embedded Files
Allie – An AI voice assistant designed in Voiceflow to help hikers and campers easily navigate Algonquin Park.
Allie – An AI voice assistant designed in Voiceflow to help hikers and campers easily navigate Algonquin Park.
Tags #VoiceUserInterface, #ProductDesign, #VoicelAssistant
Role Research, Design, Prototyping Tools used VoiceFlow, Figma
Company Algonquin Park Timeframe 2 weeks
Problem
Problem
This VUI is designed to help campers navigate Algonquin Park, learn about the park, and ensure safety in remote areas.
This VUI is designed to help campers navigate Algonquin Park, learn about the park, and ensure safety in remote areas.
Design Statement
Design Statement
Every Trail Has a Story, and Allie Knows Them All.
Get away from the city and venture into Algonquin Park with a knowledgeable and trustworthy guide.
Every Trail Has a Story, and Allie Knows Them All.
Get away from the city and venture into Algonquin Park with a knowledgeable and trustworthy guide.
Audience
Audience
This VUI is designed for campers of all experience levels, from:
This VUI is designed for campers of all experience levels, from:
- First-time visitors;
- Seasoned park enthusiasts.
- Exploring Algonquin Park alone, with friends, or with family,
This virtual assistant will provide users with information and guidance to enhance their camping experience.
This virtual assistant will provide users with information and guidance to enhance their camping experience.
What challenges do campers face in Algonquin Park?
What challenges do campers face in Algonquin Park?
Navigation struggles (e.g., “Where’s the nearest water source?”)
Navigation struggles (e.g., “Where’s the nearest water source?”)
Safety concerns (e.g., wildlife awareness, emergency contacts)
Safety concerns (e.g., wildlife awareness, emergency contacts)
Limited phone service (voice-based help should work offline)
Limited phone service (voice-based help should work offline)
How do people interact with voice assistants?
How do people interact with voice assistants?
Studied existing AI (Siri, Alexa, Google Assistant)
Studied existing AI (Siri, Alexa, Google Assistant)
Identified best practices for natural language conversations
Identified best practices for natural language conversations
Noted common frustration points (e.g., assistants misinterpreting commands)
Noted common frustration points (e.g., assistants misinterpreting commands)
Our Concept
Our Concept
The name 'Allie' reflects Algonquin Park’s community spirit. It’s easy to spell, remember, and accessible to all users.
The name 'Allie' reflects Algonquin Park’s community spirit. It’s easy to spell, remember, and accessible to all users.
To resonate with Canadians and introduce their culture to visitors, the Blue Jay is selected as a mascot.
To resonate with Canadians and introduce their culture to visitors, the Blue Jay is selected as a mascot.
One of our first designs looks cluttered and too small when implemented on mobile interface.
One of our first designs looks cluttered and too small when implemented on mobile interface.
A little tweak here and there, now it looks nicer.
A little tweak here and there, now it looks nicer.
Each state has a different color for users to quickly recognize without having to read the screen.
The wake words, “Hey Allie” and “Open Allie,” were chosen to keep the experience simple and engaging.
The wake words, “Hey Allie” and “Open Allie,” were chosen to keep the experience simple and engaging.
There are multiple variants of greetings for Allie, to make it more natural everytime user activates it.
There are multiple variants of greetings for Allie, to make it more natural everytime user activates it.
What about the voice?
What about the voice?
Inspired by the Blue Jay’s distinctive chirps, a voice that is energetic and approachable can make Allie more natural sounding, makes user feel like she is a cartoon character with a decent voice over.
Inspired by the Blue Jay’s distinctive chirps, a voice that is energetic and approachable can make Allie more natural sounding, makes user feel like she is a cartoon character with a decent voice over.
VUI.mp4Takeaways
This project highlighted key challenges in voice interaction design, from handling unexpected user input to troubleshooting unclear errors. Refining intents and responses was crucial to preventing conversation dead ends, while debugging required trial and error due to limited error indicators. Balancing simplicity with functionality proved tricky, as adding branches sometimes complicated the flow. These reinforced the importance of careful planning, iterative testing, and clear collaboration in creating effective voice interfaces.
This project highlighted key challenges in voice interaction design, from handling unexpected user input to troubleshooting unclear errors. Refining intents and responses was crucial to preventing conversation dead ends, while debugging required trial and error due to limited error indicators. Balancing simplicity with functionality proved tricky, as adding branches sometimes complicated the flow. These reinforced the importance of careful planning, iterative testing, and clear collaboration in creating effective voice interfaces.
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